How we handle your data
Short and in plain language. This is a demo text; the final statement and company registration number will be filled in at launch.
What data we process
For your account: your name, agency name and email address. For each client you add: company name, a contact person, a business email address and the hours/deliverables you log. We deliberately process NO special categories of personal data (such as national ID, health or financial data).
Why and on what legal basis
Solely to provide the service: tracking the hours balance and generating the monthly update. The legal basis is performance of the contract with you as the user. We never sell or share your data for advertising.
Processors we use
Supabase (database and authentication, stored in the EU), Anthropic (AI text generation), Resend (sending email) and Paddle (payment, as merchant of record). A data processing agreement is in place with every processor.
AI and the monthly update
The monthly update is descriptive ("this was done, this many hours remain") and contains no advice. The text is generated from the hours and deliverables you enter, and you can always edit it before you send it. You stay in control of what goes to your client.
Retention and export
We keep your data for as long as you have an account. You can export all your data at any time (CSV/JSON) and delete your account; after that we erase your data within 30 days, subject to statutory retention obligations.
Your rights
You have the right to access, rectify, erase and port your data. To exercise these rights, contact us at the address below; we respond within 30 days.
Security
Encrypted connections (HTTPS), encrypted storage, row-level access control (row-level security) and minimal data retention. In the event of a data breach we follow the notification obligation.
Contact
Questions about your data? Email privacy@klantr.example. Company details and registration number: will be filled in at launch.